Walgreens reviews

3.0

33% would recommend to a friend

(37,123 total reviews)
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Mike Motz

23% approve of CEO

24% positive business outlook

Walgreens has an employee rating of 3.0 out of 5 stars, based on 37,123 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Walgreens employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Nov 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Good coworkers. A strong push on development of employees (albeit with no payroll to do so combined with poor training resources).

Cons

Upper management (anyone above DM) only cares about looking good and trying to get promoted, and as a result have completely unrealistic expectations of the DMs and store level positions given the resources we have. Constantly cutting payroll and still asking of the same expectations. They want their cashiers (!) knowing about and talking to customers about things like: Medicare D, Flu Shots, and any other company initiative that comes down. Store Mangers are held accountable if any of the ridiculous amounts of things we are expected to make the cashiers/technicians do are not done - i.e., sell flu shots, talk to seniors about Med D, ask every patient to sign up for digital services, etc.

3.0
Oct 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent pay, paid vacation, sick days, 401k, employee discounts, flexible hours/days, somewhat able to transfer from store to store.

Cons

This used to be a great company to work for. However, in light of recent company restructuring, hours are cut constantly, and positions are continuously being revamped. Employees are expected to be robots with forced greetings. You are always being pushed to sell something and expected to meet certain sales quotas.

2.0
Jul 30, 2014

Unappreciative Company...

Recommend
CEO approval
Business Outlook

Pros

Once you "make it" within the store, as in a Store Manager position the pay is great. Benefits aren't bad. Profit sharing is a nice added bonus, however it isn't like it used to be.

Cons

Where to begin... horrible pay for anyone less than a Store Manager or Pharmacist! The company as a whole is so focused on becoming a fortune 50 company that they do not care about their employees or what they do to get them there. The number 1 focus of the company is customer service, great....but that should be number 2! Take care of your employees and they will provide great customer service! The expectations at the store level are merely not feasible. WAYYYYY too many dumb acronyms...ECC.... trust me, the employees feel ignorant saying "thank you & BE WELL" or "how may I help you get, stay, and live well today?" seriously... let us be friendly with the customers and have a normal conversation with them... stop making us sound like robots. Back 5 or 6 years ago this company actually made the employees feel like they were somebody and like they cared... now we are just a number and they could care less what you have done for them. They never say thank you, its always..."but you should have done this or that". Too many chiefs and not enough indians! Work-Life balance... I work 5.5 days a week...between 45-60 hours. In the month of december I get 4 days off...they rest are full days sometimes from 7am-8pm...I have no life outside of this company.Training... a new employee is lucky to get an hour on the register training before they are left alone the rest of the day... why?!? Because we are completely understaffed because corporate gives us NO HOURS! Management literally has to do everything... granted I make decent pay after the decade I have given to this company however, when I am an ASM, beauty advisor, cashier, photo tech, pharmacy tech, stocker, vendor receiving, customer service rep, and janitor for clean-up in aisle 6 at the same time... I should probably make twice the pay! You expect me to do all those tasks at the same time..with a smile on my face and wear a god awful vest that is hot.... and provide the best customer service ever to keep the customer coming to us rather than CVS or Wal-Mart.... oh and I forgot... BE WELL!

Viewing 19 - 21 of 37,123 Reviews

Glassdoor has 38,613 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.