Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Wayfair

      Engaged Employer

      Wayfair reviews

      3.1

      39% would recommend to a friend

      (6,868 total reviews)
      avatar

      Niraj Shah

      28% approve of CEO

      27% positive business outlook

      Ratings by demographic groups

      Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Reviews by job title

      7K reviews
      3.0
      May 13, 2010

      I Used to Love this Company......

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great Benefits: Health/Dental plans are top notch. -Snack Room: A variety of free snacks. -Young Atmosphere: Most people are within 1-3 years of graduating college. -A good "job", definitely NOT a career. -People are generally nice and willing to help.

      Cons

      -Company morale is at an all time low. -People are trying to get fired. -Employees are no longer people, they are merely numbers and "metrics." -Regardless of how long you have been there or how hard you have worked in the past, you are still disposable. -Your work schedule will change every 4 weeks. Don't bother planning vacations, unless you know exactly 5 weeks in advance what you will be doing. -No matter how hard you work, it will NEVER be enough.

      1.0
      May 6, 2010

      from the outside looking in...

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      there are good benefits from health/dental care, free snacks and a laid back environment

      Cons

      AWFUL! changing salary every 3 months, changing shift every 4 weeks that you have limited choice over as its first come first served. they don't care either.

      3.0
      Apr 19, 2010

      CSN Stores

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great way to get your feet wet in the industry - Relaxed, younger workforce - Benefits package (insurance, 401k, perks) is top notch - Although I do not like the company's vacation/holiday scheduling I do think that the fact that management takes a more relaxed stance toward hours and time off. You do have to put in a solid 40 hours/week but scheduling can be flexible - I find senior management to be generally competent in my department and across the board. - This is a company that I feel is still on the rise and it's great to part of such a successful organization

      Cons

      - I know a lot of people have already mentioned this but pay is atrocious for any non-managerial position. I think many in upper management realize this but aren't going to budge for the time being (which makes some sense the economy the way that it is). - The fact the the company is growing as quickly as it is (combined with the low pay) leads to a lot of turnover and communication gaps. - I have found management not to be very forthcoming at times, although this is an area in which I've seen improvement

      Viewing 6802 - 6804 of 6,868 Reviews
      Related searches: Wayfair jobs | Wayfair salaries | Wayfair benefits | Wayfair interviews | Wayfair conversations
      ReviewsWayfair reviews

      Glassdoor has 7,892 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.