Zalando reviews

3.6

67% would recommend to a friend

(2,225 total reviews)
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Robert Gentz

67% approve of CEO

53% positive business outlook

Zalando has an employee rating of 3.6 out of 5 stars, based on 2,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zalando employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

- Great business specially Fintech areas - Great opportunity to learn and contribute - 40% discounts

Cons

- Decision-making around project feasibility is heavily influenced by internal politics; whether an initiative moves forward often depends more on who proposed it than on objective business value or technical merit. - Advancement up the career ladder is characterised by significant ambiguity and political manoeuvring, making progression feel neither transparent nor merit-based. - Professional growth opportunities appear disproportionately accessible to German colleagues, while non-German employees are frequently undervalued, underutilised, or relegated to supporting roles that primarily serve to elevate the visibility and achievements of others. - There are notable double standards in how contributions are assessed—performance and impact tend to be interpreted through the lens of managerial favoritism, resulting in either inflated praise or undue minimisation depending on the relationship. - The performance review process is deeply politicised and is, at times, perceived as a mechanism for exerting control or penalising employees rather than as a genuine tool for development. - Formal escalations rarely lead to meaningful action or improvement, particularly when concerns involve one’s direct manager, leaving employees feeling unsupported and vulnerable. - A significant number of colleagues have chosen to leave the company due to frustration with opaque and politically charged performance review cycles, underscoring systemic issues with transparency and fairness. - Disagreeing with a manager, even politely and with evidence, can trigger retaliatory behavior, with the review process used as a mechanism for punishment. - Leadership and management appear to operate as a homogenous “boys’ club,” with selection seemingly driven by personal affinity and similarity rather than demonstrated capability, despite the company’s public commitment to diversity and meritocracy. - Diversity and inclusion efforts appear performative rather than substantive, with initiatives often lacking follow-through or failing to address the underlying cultural issues that disadvantage non-majority employees.

5.0
Mar 14, 2023
Recommend
CEO approval
Business Outlook

Pros

liability for shareholders is limited. it's easy to transfer ownership by selling shares to another party. shareholders (often family members) can be employed by the company. the company can trade anywhere in Australia. taxation rates can be more favourable.

Cons

the company can be expensive to establish, maintain and wind up. the reporting requirements can be complex. your financial affairs are public. if directors fail to meet their legal obligations, they may be held personally liable for the company's debts.

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Zalando Response
3y
Thank you very much for your review. We are pleased that you gave Zalando five stars. We also appreciate your honest feedback on the areas we could improve - we’ve shared it with the respective teams to ensure we're delivering the best experience we can for our teams at Zalando. - Talent Acquisition Team
1.0
Mar 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Big company. Good salary. Live product.

Cons

Stupid, unqualified, and unprofessional managers. Likely I doesn't work in this company any more.

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Zalando Response
3y
Thank you for leaving us a review and sharing your experience with the community. We are sorry to hear that you feel there is a lack of leadership skills of our management team. At Zalando, we believe in continuous learning as key in acquiring knowledge and competencies to expand your skills and develop future opportunities. In addition to general training, mentorship and coaching opportunities open to all employees, we offer leadership development programs for our leads. We would appreciate your help and invite you to share further feedback internally with the Talent Acquisition & Employer Branding Team, as the described is not what we strive to practice at Zalando and we rely on each other to uphold the highest standards. - Talent Acquisition Team
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Glassdoor has 3,416 Zalando reviews submitted anonymously by Zalando employees. Read employee reviews and ratings on Glassdoor to decide if Zalando is right for you.