Zalando reviews

3.6

67% would recommend to a friend

(2,218 total reviews)
avatar

Robert Gentz

69% approve of CEO

53% positive business outlook

Zalando has an employee rating of 3.6 out of 5 stars, based on 2,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zalando employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, good work-life balance, interesting work

Cons

Not the best for career development, in terms of promotions

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Zalando Response
3mo
Thank you for sharing your experience with us. We're glad to hear that your team and projects have helped you achieve a positive work-life balance. Creating an environment where interesting work and personal well-being go hand in hand is one of our key goals. We also take your observations regarding career development and the promotion process very seriously, as providing learning opportunities is a key part of our commitment to empowerment.
3.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- salary is fair - great office environment - some potential for trying new things

Cons

- severely lacking in clear and strong senior management - questionable and damaging fairness shortfalls/bullying/not managing toxicity - many overlaps of roles combined with poor processes leads to lots of unnecessary time-wasting and conflict - questionable practices around POC, especially MENA employees

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Zalando Response
3mo
Thank you for bringing these issues to our attention. We take concerns about management, internal processes and the employee experience very seriously. Please contact the People & Organisation team at review-escalations@zalando.de so that we can address the issue internally.
4.0
Jan 30, 2026

no complaints

Recommend
CEO approval
Business Outlook

Pros

- flexible hybrid (wfh + in office) - work life balance pretty good - Work load quite fair

Cons

- alot of last min requests - not many processes

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Zalando Response
3mo
Thank you for your feedback. We are pleased to hear that you enjoyed our hybrid working setup. We also value your input regarding the workload, and your insights will be invaluable as we move forward. Thank you again for your feedback.
Viewing 25 - 27 of 2,218 Reviews

Glassdoor has 3,401 Zalando reviews submitted anonymously by Zalando employees. Read employee reviews and ratings on Glassdoor to decide if Zalando is right for you.