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Hi, Thank you for taking the time to share your feedback about your experience at GSG. We're glad to hear you appreciated the work environment we've strived to create, but we're concerned to learn about your feelings of being overworked and not adequately compensated. Ensuring fair and competitive compensation for the amount of work our team members put in is a priority for us. We're actively working on reviewing our compensation packages and processes, including implementing a matrix system for salary increases based on individual performance and market comparison. This initiative is part of our commitment to ensuring our team members feel valued and fairly rewarded for their contributions. We understand the importance of maintaining a healthy work-life balance and are committed to addressing concerns related to workload and compensation. We encourage you to reach out to our Talent Attraction and Engagement team at tae.team@joingsg.com with more detailed feedback. Your insights are invaluable in helping us improve and ensure that GSG continues to be a great place to work for everyone. Thank you again for your input. Should you wish to share more about your experience or have further suggestions, we encourage you to reach out to our Talent Attraction and Engagement team at tae.team@joingsg.com. Warm regards, Your P&C Team

Hi, Thank you for taking the time to share your feedback about working at Global Savings Group. We're pleased to hear you appreciate the flexibility, positive work environment, career growth opportunities, our commitment to acquiring new platforms, and the diversity within our team. These are essential elements of our culture, and we're glad they resonate with you. However, we're concerned about the challenges you've highlighted, including management practices, salary satisfaction, the effectiveness of our People team, delegation of tasks, and clear project ownership. We take these issues seriously as they are crucial for maintaining a productive and happy workplace. We are continuously working to enhance our management training and development programs to ensure our leaders can effectively support their teams. Regarding salaries, we're reviewing our compensation packages to ensure they are competitive and reflect the contributions of our team members. We're also committed to making our People team more accessible and responsive to the needs of our employees. Effective communication and clear project ownership are fundamental to our operations. We are working on new initiatives to train and empower our manager to be better leaders and project managers, ensuring everyone understands their responsibilities and feels empowered to take ownership. We value your input as it helps us identify areas for improvement. Your insights are invaluable in helping us create a better work environment for all. Warm regards, Your P&C Team