American Express Customer Service Professional interview questions

First I had to speak with a recruiter for around 20 minutes, he asked me basic questions such as why I was interested in the position and why I had chose to apply to Amex. Only hours later I got to know that I "passed" and got to the real interview, which was with the actual supervisor of the project. That interview took place around a week later and took about one hour. This time there were two people talking to me, and the questions went more in depth. Typical situation and behavioral questions.