I applied online. The process took 4 weeks. I interviewed at Apple (San Diego, CA) in Jul 2022
Interview
Three rounds of interviews, each manager does not know what you said to the last one to maintain fairness and balance. They only review answers together after the last interview. Takes 2 weeks to 1 month to receive an answer from the first interview, and maybe up to 2 months from the time you submit the resume. If your resume doesn’t garner an interview, you may not receive a decline email. If you do not pass the next round, they give you an hour to review how to do better next time.
Interview questions [1]
Question 1
To paraphrase, think of a time you and a colleague encountered a challenging social situation, and how did you overcome it as an individual, together, and as a team? To paraphrase: Describe a difficult iPhone appointment, what was the issue and how did you find a solution? There is a 3rd or 4th question but it changes every so often.
3 interviews. Usually group interviews, fairly easy. Be sure to thoroughly explain why you want to work for the company and don’t just mention that you own apple products -_-
There were 2 interviews for the location I worked in SF, both interviews were completed one on one. Questions surrounded team dynamics, how you support or assist in mentoring, customer focus on repairing relationships, and overall what you can provide or contribute to the team.
Interview questions [1]
Question 1
Tell me about a time when you had a difficult relationship to repair or a difficult customer. What did you do?
Tell me about a time you provided feedback to a peer or someone above you
Tell me when you had to partner with a manager or coworker to help an unhappy customer