Concentrix Customer Service CSR interview questions
based on 1K ratings - Updated Jul 3, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
Interview search
1,027 interviews
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Concentrix interviews FAQs
Customer Service CSR applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service CSR roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Customer Service CSR according to 2 Glassdoor interviews include:
Skills test: 33%
Phone interview: 33%
Background check: 33%
Here are the most commonly searched roles for interview reports -
The interviewer was so bad. And she complains alot just because she is in that position already. She complains about the signal stuffs when there is no problem about it.
Interview questions [1]
Question 1
What would you do if the client wants to cancel her subscripton?
I applied through a staffing agency. The process took 2 days. I interviewed at Concentrix
Interview
A GD round, followed by an essay writing and an online test with MCQ questions. Review a given website and find solutions to a set of questions. TIme limit being the constraint, you need to be quick in reviewing the webpage.
I applied through an employee referral. I interviewed at Concentrix (Manila, ) in Mar 2020
Interview
Over the phone interview. For almost 10 mins.
Over the phone interview. For almost 10 mins.
Over the phone interview. For almost 10 mins.
Over the phone interview. For almost 10 mins.