Customer Support applicants have rated the interview process at Concentrix with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Support according to 4 Glassdoor interviews include:
Skills test: 33%
Personality test: 33%
One on one interview: 33%
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The whole recruitment process happened within a week. Everyone I have been in touch with has been very kind and open to any question I might have. All-in-all, smooth and efficient application process.
Interview questions [1]
Question 1
What would you do if a customer would start getting angry and swearing at you?
I applied online. The process took 1 day. I interviewed at Concentrix (Pune) in Apr 2020
Interview
It was good . They ask certain experience regarding a situation we encounter daily. Its an AMCAT assessment test. After applying you get assessment login details and password
I applied online. The process took 2 days. I interviewed at Concentrix (Chattanooga, TN) in Feb 2020
Interview
The interview was laid-back. I was hired on the spot, and the only testing required was a typing test. A minimum of 25 words per minute is the required typing speed. Dress business casual. The entire interview took approximately 30 minutes.