I applied online. The process took 3 days. I interviewed at Discover in Apr 2015
Interview
Overall the first interview was tough. The second was significantly easier, but slightly intimidating. When preparing for the interview be ready to overcome many objections and defend why you feel a certain way. Overall though it was a pleasant experience.
Interview questions [1]
Question 1
Explain a time where you had great and a time you had a negative customer service experience.
I applied in-person. The process took 1+ week. I interviewed at Discover (Phoenix, AZ) in Apr 2015
Interview
Pretty easy interview. They asked questions such as tell me a time when.... pretty straight forward and very professional. The phone interview was strengths and weaknesses. They called me a day after the interview. Very quick process.
I applied through college or university. The process took 1 week. I interviewed at Discover (Chicago, IL) in Apr 2015
Interview
It was a 2 round interview. The first round was a 15 minutes phone screening. It is mainly focused on personality and career development intention. Not so much about the resume or career experience. The second round came one day after the first round. The second round interview was more focused on skills and experience.
Interview questions [1]
Question 1
What's your career goal? / What industry you want to work in?