I applied online. The process took 2 days. I interviewed at Discover (Phoenix, AZ) in Aug 2010
Interview
Got a phone call from the HR lady at Discover. Set up a date to come in for a call center simulation; aced it, had an interview with the same HR lady immediately after. She then set up a second interview with the department manager for the next day. Both interviews were very laid back and the people are easy to talk to. I was asked to come in the following day to sign papers and submit drug/background checks.
Interview questions [1]
Question 1
This job requires managers to have sales posted every day. This sometimes bothers people because they get stressed out trying to meet their sales goals. Do you think you will be stressed in this situation?
The process took 1 day. I interviewed at Discover (Columbus, OH) in Aug 2010
Interview
Had two back to back interviews, one with the HR manager and one with the hiring manager.
Both interviewers seems cordial and friendly.
Interview formats were casual and fairly unstructured.
The process took 1 day. I interviewed at Discover in Jan 2008
Interview
Interested in sales experience, previous phone work. Seemed to be looking more for the way you handled yourself and your communications skills more than any particular experience. Mine was a job fair type environment, they screened everyone, then asked some people back for a more intensive interview. I would dress professionally, but not wear a suit. It is a pretty laid back business environment.