There is a 1 hour video interview with senior management to start out. If they like you, there are three more people to interview with before being considered. Mostly they talk about the company and then ask the standard interview questions.
Interview questions [1]
Question 1
What are your hobbies and why are you interested in this position.
I applied online. The process took 2 days. I interviewed at Gopuff (Philadelphia, PA) in Aug 2020
Interview
Had a phone interview, and then a video interview the next day. Both were pretty short and sweet. The first interview was with Erica Parton, the Talent Acquisition Manager. The second interview was with Brandon Kuhns, the Customer Service Operations Manager.
Interview questions [1]
Question 1
They asked me to recall situations in the past where I have used customer service skills and to describe those situations in detail.