Glassdoor users rated their interview experience at Gopuff as 33.3% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Data Scientist II and Regional Manager rated their interviews as the hardest, whereas interviews for Program Manager and Regional Manager roles were rated as the easiest.
The hiring process at Gopuff takes an average of 11 days when considering 3 user submitted interviews across all job titles. Candidates applying for Regional Manager had the quickest hiring process (on average 7 days), whereas Program Manager roles had the slowest hiring process (on average 14 days).
I received an email a few weeks after applying for the role. The email was generic asking for a viable dates for an interview. I didn’t get a response and the dates passed. I received another email with the same text as the first so I responded with my availability again. This time a Google meet link was sent and I responded asking for more information about questions, who’d be on the panel, etc. I received no response. The interview date and time came, the person never showed up. I sent an email 10 minutes into the interview time stating I was on the call and asking if they were planning to attend. I never received a response. It’s been several days and still no response. I found this incredibly unprofessional.
I applied online. The process took 2 weeks. I interviewed at Gopuff (Phoenix, AZ) in Jun 2021
Interview
first round was an initial phone screening talking about the position and asking about any customer service or call center. second round interview followed a week after and focused on what the hours would look like along with how you believe the position is a fit + more background info as needed
Interview questions [1]
Question 1
What made you interested in this position and company?
I applied through a recruiter. The process took 4 weeks. I interviewed at Gopuff in Apr 2021
Interview
Disclaimer - this review is less about the interviews themselves and more around how the interview process was handled. I was approached by an internal recruiter and had a meeting with them, I enjoyed that chat and having heard of the company prior, I opted to pursue the opportunity. I had a great interview with the hiring manager and a couple of other folks on their team and overall it was a good experience (granted one of the interviews wasn't really an interview at all, barely asked one question). After my final interview however, I heard zilch... crickets... for nearly two weeks.
I was completely ghosted which was unusual considering there seemed to be an urgent need for hire based on conversations I had with the team. Hell I would have been satisfied with a rejection even if that's what it had come down to, but I got nothing. I ended up being proactive and reached out to the recruiter to find out what happened and couldn't even get a straight answer. I was told position was put on hold and they were no longer recruiting for it which would have been nice to know early on in the process if there wasn't clarity around how that team would be structured as they're positioning for growth. I felt like my time was wasted and was actually pretty displeased with their narrative/language used.
The cherry on top was a few weeks later I had an external recruiter reach out to me for... you guessed it, that very same position. So either the external recruiter was delusional and disconnected with what the company was looking for, or the internal recruiter was dishonest around the decision the team reached regarding the position or just couldn't send a proper rejection if that was the case. Needless to say this left a super sour taste in my mouth and I was actually quite disappointed how the process was handled in the end. While it would have been nice to work with their team, it honestly feels like I dodged a bullet based on this experience alone.
Interview questions [1]
Question 1
Fairly general questions around the context of the role and related to my background, but it was fairly informal overall.