H&M Customer Service Representative (CSR) interview questions

Group interview, asked questions and split off into small groups. I encourage you to speak up as they look for confident individuals who have an interest in fashion and understand what is good customer service.

It was very light asked me basic customer service questions, my history of customer service and what my schedule would look like. You first walk in asking for the manager, they find the manager and you follow them as they escort you to their little office and conduct the interview in that space.