I applied through college or university. I interviewed at HubSpot
Interview
The entire process took about 3 weeks, although I had the final 3 interview rounds scheduled very close to each other.
Based on my interactions with the recruiter and the Hubspot interviewers, I found the process to be pleasant and comfortable. Hubspot truly walks the talk when it comes to displaying its culture's sense of cohesiveness and vibrancy.
The questions are varied and many are open-ended. They basically want to know how you think as a person especially when dealing with unknowns.
Overall, I'm glad to have gone through the interview process. The recruiter and interviewers will provide some really nice constructive feedback along the way.
Interview questions [1]
Question 1
Tell me about an incident that has left you a deep impression.
Congrats on your offer and welcome to the team! Thanks for the callout of our recruiters, and for citing how they provided feedback and demonstrated cohensiveness, that makes my whole day! Sincerely, Katie
Other Customer Support Specialist Interview Reviews for HubSpot
The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.
Interview questions [1]
Question 1
Tell me about a time you had conflict with a coworker or colleague, and how did you overcome it?
It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.
I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot in Apr 2026
Interview
Three rounds:
-Screening with recruiter
-Technical (live troubleshooting with a manager)
-Behavioral (3-30 minute interviews with managers)
The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.
