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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      54% would recommend to a friend

      (4,163 total reviews)
      avatar

      Yamini Rangan

      64% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Jun 19, 2026

      Smart colleagues but a toxic sales-driven environment

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Work Smart and generous people

      Cons

      - Constant push to sell customers credits and AI use case even if it doesn't fit what they're looking for. No real purpose for CSMs other than that - Culture within the company has deteriorated due to a revolving door in upper management and ridiculous leading indicators - Transitioned the CSM role from being world class service helping customers across multiple aspects of their business to a glorified call center - No relief from metrics and you truly do feel like a number on a spreadsheet - Little to no internal career growth. When a manger role opens up, it's extremely competitive

      Viewing 1 - 3 of 4,163 Reviews
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      Glassdoor has 4,752 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.