I applied online. The process took 3 weeks. I interviewed at HubSpot (Costa Rica) in Aug 2025
Interview
The salary is more than competitive for Latam average CSR roles, interview consist of 5 interviews, first only a basic screening about your experience, second, skills with CRM hubspot tools, Chat SIM and Phone call Roleplay, last 3 interviews with local Hiring managers. Very time intensive and annoying repetitive questions,
Interview questions [1]
Question 1
STAR method usual questions for previous experiences.
The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.
Interview questions [1]
Question 1
Tell me about a time you had conflict with a coworker or colleague, and how did you overcome it?
It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.
I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot in Apr 2026
Interview
Three rounds:
-Screening with recruiter
-Technical (live troubleshooting with a manager)
-Behavioral (3-30 minute interviews with managers)
The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.