TD Customer Service Representative (CSR) interview questions

Pathetic. Recruiters reach out to you and then they forget they ever called. Did not leave a complete voicemail either. It simply said "Im calling for a job interview from TD Bank. Please give me a call back for a job opportunity". No name, no number. I call back and its their 1800 number and they have no idea who called. Finally months later I get another call. This time we are able to talk right away. I fill in all the hiring paper work, and after the 1st week of working they ask me to refill it, saying I never turned it in. Yes i did, on site, immediately!!! They lost the paperwork containing my private information. since then I have interviewed for other positions. they are misleading, they make it look like you did exceptionally well by saying "wow, wonderful, outstanding". Two days later it turns to "sorry" Also, you always hear women dont negotiate. Well I tried, by a factor of 25 cents! The recruiter insulted me and said well I guess if a quarter is going to make you leave then we can give it to you so you stay.