I applied online. The process took 1 day. I interviewed at TD (New York, NY) in Sep 2010
Interview
I applied for the position of assistant branch manager on Sunday evening online. I was called Monday morning by 10 am by a human resources department. I had a five minute phone interview with her about what days I am available, locations, why I want to work for TD, and other basic questions. I was told to come in on Wednesday for an interview. It was an event they were having where multiple people from HR would be there as well as branch managers and sales managers. I showed up fifteen minutes, as was requested from the assistant, and was quickly placed in a room of twenty candidates for all different positions. After nearly two hours of waiting, I was able to meet one branch manager. Everyone else who I was supposed to be interviewing with as well, had a meeting. I spoke with him for about ten minutes and knew within one I was not going to be working for TD. The first question he asked me was what position I was applying for. I responded and he said "really?" I was asked a few questions about service issues I have dealt with, experience leading tellers, sales referrals, compliance, but he always came back to dealing with human resources, which I admitted to having no experience with. He also told me in the interview that I didn't really understand the position that I was applying for. So I asked him to explain, to make sure that we were on the same page. After his explaination it was pretty clear I knew what I was applying for. I left the interview with him saying that someone will get back to me by Friday, with a yes or no. It's been at least three weeks and I haven't heard a word.
Interview questions [2]
Question 1
What is the most difficult service issue you have dealt with?
I applied online. The process took 1 day. I interviewed at TD (Toronto, ON) in May 2010
Interview
The person in charge of the position called me to see if I was still interested in the position. I told her I was, and we arranged for a day for me to come in and talk with her and show her some of my work. I went in for the interview. I checked in at the reception. The woman came to greet me shortly after. We walked to the room where she thought she was going to interview me only to find that it was not available. For the next 5 minutes she had to hunt around for a free room. She finally decided to interview me in the staff lounge. She explained the position to me. Then she posed some hypothetical questions to me (What would you do if someone came to you with this issue). Then I showed her my work. She offered a lot of positive feedback and was very kind throughout the process. She told me she would make her decision within the next 5 days. 3 weeks later she called and left a voice mail on my cell phone. She basically said that she hired someone else for the position "so this marks the end of our journey together." It was a very weird and unprofessional rejection message. It definitely makes me think twice about the kind of people they hire.
Interview questions [1]
Question 1
How would you investigate a new working/office arrangement and see if it is suitable for TD.