Zalando Customer Service interview questions

After 5 working days after my application I received a phone call from the recruitment staff. The woman I talked to was calm and asked about my motivation and a few other questions relative to my resume. 3 days after, I received an email telling me that I hadn't been selected to go through the process.

They call you after your admission of the application to work for them; then they call you in for interview. Some days later, they call you back to say if you got the job or not.