The interview questions were easy
Customer Support Manager Interview Questions
782 customer support manager interview questions shared by candidates
they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.
Some technical questions about some devices
Do you know how it is like working in a Customer Service?
Do you have previous experiences in Customer Service?
Are you able to diffuse stressful situations that may arise on the job while assisting customers over the phone with general and specific troubleshooting of their home phone/internet service?
Tell me about a time when you presented an idea and it was rejected. How did you respond to the scenario and what did you do to learn from it.
Did you work with B2B or B2C? What was your experience with each?
Why should we hire you?
they had asked to do home assessment....
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