the LEGO Group Customer Service Representative interview questions
based on 24 ratings - Updated Jun 2, 2026
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the LEGO Group interviews FAQs
Customer Service Representative applicants have rated the interview process at the LEGO Group with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 93.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at the LEGO Group overall takes an average of 22 days.
Common stages of the interview process at the LEGO Group as a Customer Service Representative according to 2 Glassdoor interviews include:
Group panel interview: 100%
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Started by sending in my resume, a recruiter reached out to me and sent me a link for a virtual self interview (where I answered the questions ask with a video of myself and there was a writing portion). After being approved for the next step it was an in person interview that was a few parts (get to know the company, question, writing portion, creativity portion and then a final interview).
Interview questions [4]
Question 1
What skill and experiences could you bring to this position?
I interviewed at the LEGO Group (Slough, Berkshire, South East England, England)
Interview
You Have three steps! It is more of a personality test than company knowledge test, they just want to see if you're a good fit for the role! I usually hate when people say that but with Lego honestly you just gotta be yourself!
It was okay and fast. There is also a writen part, where you have to write emails in different languages. In general, it is a fair one, but not ended up getting the job.