Helpware noticed that i had not previously worked for around 7 years. So their main question was "why"?
Tier 1 Technical Support Interview Questions
94 tier 1 technical support interview questions shared by candidates
There was a focus on support experience and email technology/protocols.
can you lift 50 lbs
Explain the process where a computer behind a router is trying to ping a sever with it's private IP. given that the server is connected on internet behind another router.
Give me an example of one of your weaknesses.
Describe making a PB&J sandwich.
How would you deal with customers who are angry and need their issue to be solved asap?
why do you think you would be an asset in this role?
How would you explain something technical to a non-technical person?
How would you trouble shoot a vpn not connecting to a device? A candidate is locked out of their account how would you troubleshoot? A remote keyboard and remote mouse is not working how would you troubleshoot? There is a client with a heavy accent. How would you troubleshoot their problem? How does a vpn work?
Viewing 21 - 30 interview questions