Is 3M a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at 3M have rated their employer with 4.4 out of 5 stars in 88 Glassdoor reviews. This is a higher than average score with the overall rating of 3M employees being 3.7 out of 5 stars. Search open Client Support Analyst Jobs at 3M now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at 3M .

Does 3M pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at 3M with 4.5 out of 5 stars based on 88 anonymously submitted employee reviews. This is 14.3% better than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at 3M.

How happy are Client Support Analyst professionals working at 3M?

84% of Client Support Analyst employees at 3M would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Client Support Analyst professionals have also rated 3M with a 4.1 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at 3M?

Sales Representative (139) , Estagiário (122) , Engineer (96) , Manager (96) , Supply Chain Analyst (95) , Machine Operator (75) , Customer Service Representative (66) , Production Operator (66) , Intern (65) , Technical Aide (65) , Marketing (60) , Software Engineer (58) , Sales (57) , Manufacturing Engineer (53) , Analyst (50)

What are the pros of working at 3M according to real employee reviews?

"The benefits are changing and while not as good as they once were they are still not bad." ((in 629 reviews)); "The people are great and supportive" ((in 440 reviews)); "The pay is good and the work great." ((in 418 reviews)); "They have a lot focused groups and activities which shows how inclusive and great their culture are" ((in 313 reviews)); "Good work life balance.Reputed brand and respected company" ((in 232 reviews))

What are the cons of working at 3M according to real employee reviews?

"Poor management waiting for redundancies" ((in 251 reviews)); "There are frequent layoffs and all employees live in fear of the next round." ((in 102 reviews)); "So i paid for that when we had the bad managers." ((in 78 reviews)); "Poor leadership; resting on old innovation laurels; unfavorable workplace if coming from another company" ((in 73 reviews)); "Poor upper management, the company has lost site of actual leadership." ((in 61 reviews))

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3M

3M Client Support Analyst reviews

4.4

84% would recommend to a friend

(88 total reviews)

William M. Brown

100% approve of CEO

68% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Culture & values

4.5

Compensation and benefits

4.1

Work/Life balance

3.8

Senior management

3.8

Career opportunities

Client Support Analyst employees have rated 3M with 4.4 out of 5 stars, based on 88 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have an excellent working experience there. 3M is rated 27% above average by Client Support Analyst professionals compared to other employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

88 reviews

4.0

Jun 15, 2015

SGBG Customer Service Rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, tried to be as flexible as possible. Would do appreciations by giving free food

Cons

Management kept us in the dark a lot, very high expectations and high turn over. There was always lot on my plate

4.0

Mar 11, 2015

Overall this has been a positive place to work.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Many opportunities as there are positions in nearly every job function or field somewhere in 3M.

Cons

In the last 10 years the employees have been increasingly squeezed in their duties; i.e. just when I think I can not possibly be expected to do more, a member of the team moves on and they are not replaced. Majority of employees are overloaded and do not have time in their schedules to improve on themselves career-wise. "Work-life balance" is officially promoted however the scramble to cut costs is negatively impacting workers.

3.0

Oct 13, 2014

Under paid, loss of growth momentum

Account manager

Recommend

CEO approval

Business Outlook

Pros

Well structured organization Excellent products Good work life balance

Cons

Lack of international mobility opportunity inconsistent company compensation policy

Viewing 76 - 78 of 88 Reviews

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Jobs at 3M

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3M Client Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

SGBG Customer Service Rep

Overall this has been a positive place to work.

Under paid, loss of growth momentum

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