7-Eleven reviews

3.4

57% would recommend to a friend

(6,120 total reviews)
avatar

Joe DePinto

58% approve of CEO

49% positive business outlook

7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Mar 15, 2010

Inexperienced, Reactive Leadership Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

7-Eleven is a big company that pays well. It is very well known and with iconic brands like Slurpee and Big Bite, it could be a fun place to work.

Cons

7- Eleven provides minimal development for non-field employees, and has terrible benefit plans. They frequently hire from outside the company without ever posting internally, at rates significantly higher than market, and have even denied existing employees a merit increase following a year in which they reported record earnings.

3.0
Mar 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Some store managers are very dedicated to their jobs. Some are not, therefore the results in the stores show the attitude. All in all it depends how you manage people.

Cons

Division leaders constantly changing labor hours to cut costs, constantly on you for results that are sometimes unreasonable. FC's always are responsible for all employee's in their subgroup.

2.0
Feb 25, 2010
Recommend
CEO approval
Business Outlook

Pros

I really do like what I do and my bosses are great....but unfortunately that is the best thing I can say.

Cons

I really thought I should warn people about what my experience has been like at 7-Eleven....I took a job for which I had the most experience of the applicants but when I accepted the HR department decided to downgrade the pay grade because I didn't have 100% desired qualifications in the job posting. I have learned that this is a common practice because it puts you in a lower bonus bracket (note: the company has always paid a bonus and it has always been considered part of the pay by employees). They have lowered the bonus a few times over the last several years at each pay grade. My bonus payout was lower 33% last year. So, after proving myself last year and after being with the company nearly 3 years I get a promotion.....a 3% pay increase and increase of my bonus payout to the same level I had when I started. Keep in mind that similar position in other companies are paying $40-50k more. You might ask why am I still there....well I probably won't be much longer if the upcoming restructure doesn't include a regrading of jobs. Really, I wanted to let people know (particularly M.B.A. graduates) that they should negotiate hard on their way into 7-Eleven because history proves they wont give you much after that. Also be advised that the professional development opportunities are poor and there are few opportunities for advancement ....people work here until they die or are fired- literally. So don't expected to move up anytime soon. This is why many of the younger managers in the company are looking to leave.

Viewing 6091 - 6093 of 6,120 Reviews

Glassdoor has 6,728 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.