Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 433 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 433 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

51% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1671) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (299) , Project Manager (246) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1673 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1467 reviews)); "Flexible and good work life balance" ((in 1430 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1058 reviews)); "Very flexible and good pay" ((in 761 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 835 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 461 reviews)); "Poor upper management." ((in 153 reviews)); "Can be stressful and long hours" ((in 151 reviews))

ADP Client Support Associate reviews

3.2

51% would recommend to a friend

(433 total reviews)

Maria Black

54% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 433 company reviews on Glassdoor. This indicates that most Associate Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

433 reviews

5.0

Feb 25, 2026

Stable

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good place for stable growth

Cons

Old and kinda life sucking

ADP Response

2mo

Thank you for the amazing rating! We appreciate the time you spent with ADP.

3.0

Feb 21, 2026

Decent but no personality

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good pay. The people were nice and easy to get along with

Cons

Very large PC political culture. Lots of big brother oversight

ADP Response

2mo

Thank you for sharing your insights on your time at ADP. We appreciate your feedback.

1.0

Feb 6, 2026

Worst Job ever

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Hybrid job position and easy job

Cons

My experience at ADP felt very call-center oriented, and personally I felt the pay didn’t fully match the workload. Shifts can be close to 10 hours with only two 15-minute breaks and a 30-minute lunch, which can feel restrictive when you’re consistently on calls. There’s also a high level of monitoring, and growth can seem challenging since most of the time is spent handling calls with limited flexibility. It can be a good place to gain experience, but it may not be ideal if you’re looking for faster career progression, flexibility, or higher compensation.

ADP Response

2mo

Thank you for sharing your review and rating with us on Glassdoor. We appreciate your insights.

Viewing 4 - 6 of 433 Reviews

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ADP Client Support Associate reviews

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Stable

Decent but no personality

Worst Job ever

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