Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 433 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 433 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

51% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1671) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (299) , Project Manager (246) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1673 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1467 reviews)); "Flexible and good work life balance" ((in 1430 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1058 reviews)); "Very flexible and good pay" ((in 761 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 835 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 461 reviews)); "Poor upper management." ((in 153 reviews)); "Can be stressful and long hours" ((in 151 reviews))

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ADP

ADP Client Support Associate reviews

3.2

51% would recommend to a friend

(433 total reviews)

Maria Black

54% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

2.9

Work/Life balance

Associate Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 433 company reviews on Glassdoor. This indicates that most Associate Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

5.0

Feb 1, 2026

Good Opportunity

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Benefits are good, 6% 401K Match and the people and little extra things like free catering and gift raffles they do for team morale is very nice. The hybrid 2 days from home and 3 days in office is also a pro.

Cons

Job is tough and there is a lot to learn, they give you 3 months of training before you take calls. Call centers can be a grind dealing with people all day so you have to be mentally strong.

ADP Response

4mo

Thank you for sharing your ADP experience with us on Glassdoor. We value your feedback.

1.0

Jan 31, 2026

Heavy on the Micro Management

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

- great co-workers - cafeteria in work building - hybrid

Cons

- constant badgering about taking long breaks - constant badgering about taking too long to answer the next call, - This job made me so depressed. I was very miserable here. - not a good work/life balance - During November-February, you are required to work OT, and taking time off is non-negotiable.

4.0

Jan 22, 2026

Great company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Large company with plenty of opportunities.

Cons

None that come to mind.

ADP Response

4mo

Thank you for sharing feedback about your ADP experience with us on Glassdoor.

Viewing 7 - 9 of 433 Reviews

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ADP Client Support Associate reviews

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