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      ADP

      Engaged Employer

      ADP Client Service Representative I reviews

      3.3

      38% would recommend to a friend

      (146 total reviews)
      avatar

      Maria Black

      60% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Client Service Representative I employees have rated ADP with 3.3 out of 5 stars, based on 146 company reviews on Glassdoor. This indicates that most Client Service Representative I professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative I professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      146 reviews
      5.0
      Jan 5, 2013

      Professional Development

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a recent college grad, I'm pleased to find myself working for ADP. I graduated with my Bachelor's in Human Resource Management expecting to find a boring, redundant, insignificant position in a fortune 1000 company where I would feel like a number rather than an employee. I am more than ecstatic to find that ADP is one of the most supportive, innovative, and "personalized" organizations that I've come across in years. Even working for a small-town bank throughout college doesn't compare to the support and encouragement provided by middle and senior management at ADP. If you're looking for a company in which to guide you through your career and help develop your skills to ensure professional success, ADP is the employer for you.

      Cons

      Simple tasks such as banking, tax, and other service are very segregated. It's sometimes difficult to find an answer you're looking for after speaking to 5 different people.

      2.0
      Sep 27, 2011

      CSR

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Stable company financially speaking - Benefits starting from day 1.

      Cons

      - Seniority prevails when requesting time off - Cannot take time off between the last week of November and the first week of february. - Pay is very low for the complexity of the subject associates are expected to know and deliver to clients. - High cost of health insurance for new open enrollment.

      2.0
      Sep 7, 2011

      Not the worst place to work but needs alot of improvement

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay in client services is pretty decent which helps associate retention in this economy. The company strives to improve processes and systems to stay current. Large company which in theory should have alot of advancement. Job security.

      Cons

      The company is forever making unnecessary changes leaving its workforce stressed and forced to conform. One rep is overloaded with a mountain of tasks that is overwhelming. First tier managers are unknowledgable, lack intelligence and practice extreme favoritism.

      Viewing 142 - 144 of 146 Reviews
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      Glassdoor has 24,921 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.