ADP Client Service Representative I reviews

3.3

38% would recommend to a friend

(146 total reviews)
avatar

Maria Black

60% approve of CEO

72% positive business outlook

Client Service Representative I employees have rated ADP with 3.3 out of 5 stars, based on 146 company reviews on Glassdoor. This indicates that most Client Service Representative I professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative I professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

146 reviews
2.0
Jul 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Good training program. You must enjoy an extremely fast paced environment and answering calls all day long. Supportive supervisors when needed. Supportive co-workers when needed.

Cons

Miscommunication between co-workers with client reps not properly recording notes in the system causing mishaps with customers. Extremely fast paced. No privacy whatsoever! Everybody wants to know your business! Some young supervisors to haughty for their own good and immature. Get ready to answer at least 100 calls or more per hour. Extremely boring.

5.0
Sep 24, 2010
Recommend
CEO approval
Business Outlook

Pros

ADP has as an excellent training program for new employees. My trainer was upbeat, positive, and knowledgeable. Once out of training I had a wonderful supervisor who was open, friendly, and supportive of the reps. I liked the people I worked with and for at this company. I also had a great schedule.

Cons

Medical/dental benefits were more expensive than at other companies I've worked for. The job sometimes can be difficult but at least it was challenging and there was always someone you could ask for help.

Viewing 145 - 146 of 146 Reviews

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