Is ADP a good company to work for as a Client Service Representative?

Client Service Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 154 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Service Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at ADP .

Does ADP pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 154 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1639 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1056 reviews)); "Very flexible and good pay" ((in 765 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 837 reviews)); "Some managers are bad apples but not all" ((in 485 reviews)); "low salary and very influenced" ((in 484 reviews)); "Poor upper management." ((in 160 reviews)); "Can be stressful and long hours" ((in 144 reviews))

ADP Client Service Representative reviews

3.3

41% would recommend to a friend

(154 total reviews)

Maria Black

60% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (154 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Representative employees have rated ADP with 3.3 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

154 reviews

2.0

Sep 28, 2021

Hectic work environment

Client service representative

Recommend

CEO approval

Business Outlook

Pros

High starting wage, great benefits

Cons

Unclear metrics, unclear focus in management

4.0

Sep 17, 2021

Friendly Environment

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Not it’ll obviously politics Day 1 HMO Free HMO up to 2 dependents Retirement Services

Cons

Salary is not as competitive. Bonus is yearly so don’t expect anything for 11 months of work but your salary

ADP Response

4y

Thank you for sharing your insights and review with us on Glassdoor.

2.0

Sep 7, 2021

Run you to the ground

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Extensive training and team building exercises, which helped support us throughout our time at work.

Cons

This is an entry level job that promises to help you move up in the company, but also requires an extended promised period of time for a call center job with extremely angry customers. They also keep watch over you and time your amount of time spent in the restroom, on a break, and off calls. They bank on you not making it long enough to move up in the company.

ADP Response

4y

We are sorry you were not pleased with your experience at ADP. Thank you for your feedback as we do share this with our teams.

Viewing 64 - 66 of 154 Reviews

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ADP Client Service Representative reviews

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