Is ADP a good company to work for as a Client Service Representative?

Client Service Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 154 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Service Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at ADP .

Does ADP pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 154 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1639 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1056 reviews)); "Very flexible and good pay" ((in 765 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 837 reviews)); "Some managers are bad apples but not all" ((in 485 reviews)); "low salary and very influenced" ((in 484 reviews)); "Poor upper management." ((in 160 reviews)); "Can be stressful and long hours" ((in 144 reviews))

ADP Client Service Representative reviews

3.3

41% would recommend to a friend

(154 total reviews)

Maria Black

60% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Client Service Representative employees have rated ADP with 3.3 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

154 reviews

2.0

Jan 6, 2022

False Advertise

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Nice office and they provide great equipment for employees to use.

Cons

The amount of calls you take in this position is just like a call center . I was advised the position would not require back to back phone calls and bay was that not the case .

ADP Response

4y

We appreciate the time you spent with ADP and the insights and advice you have shared. Your feedback will be provided to our leadership teams, so we can better improve our associate experience.

3.0

Jan 3, 2022

Great people, disorganized

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great people to work with and team environments

Cons

Upper management doesn’t understand the field work and goals are continuously changing / unorganized.

ADP Response

4y

Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.

2.0

Oct 4, 2021

Great job for people right out of college.

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are great, 6 federal holidays given as PTO

Cons

Micro managing and not being able to take days off that the company gives you. Being taken advantage of and belittled is not a healthy work environment

Viewing 61 - 63 of 154 Reviews

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ADP Client Service Representative reviews

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False Advertise

Great people, disorganized

Great job for people right out of college.

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