ADP Client Service Representative reviews

3.3

41% would recommend to a friend

(154 total reviews)
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Maria Black

60% approve of CEO

72% positive business outlook

Client Service Representative employees have rated ADP with 3.3 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

154 reviews
4.0
Jun 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Good company, nice culture, modern office

Cons

Pay could be much better

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ADP Response
5y
Thank you for taking the time to provide your review and rating. We appreciate hearing how we can improve from current associates and we will share your feedback with our leadership teams.
4.0
May 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Training is great, some managers do care about you even if you aren't on their team, pay is better than the competitors.

Cons

Can be very cliquish, busy season you can't get time off approved, at times you need to remind some managers you are human.

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ADP Response
5y
Thank you for sharing feedback about your ADP experience.
4.0
May 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Everyone is welcoming Very nice trainers Steady work Decent pay Benefits

Cons

LOTS of brand new info thrown at you Client calls can be up to 2 hours Lunch is only 30min Thrown on calls very early

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ADP Response
5y
Thank you for bringing these situations to our attention and we are sorry to hear about this experience. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
Viewing 70 - 72 of 154 Reviews

Glassdoor has 24,915 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.