ADP Client Service Representative reviews

3.3

41% would recommend to a friend

(154 total reviews)
avatar

Maria Black

60% approve of CEO

72% positive business outlook

Client Service Representative employees have rated ADP with 3.3 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

154 reviews
1.0
Apr 28, 2021

Trash.

Recommend
CEO approval
Business Outlook

Pros

A paycheck is just about it.

Cons

Everything. Days off are difficult. Workload is unrealistic. They preach empathy to clients but don’t know how to extend that to associates.

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ADP Response
5y
Thank you for taking the time to provide your review and rating. We appreciate hearing how we can improve from current associates and we will share your feedback with our leadership teams.
3.0
Apr 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits benefits benefits benefits benefits

Cons

Not sure, depending on what department you are in. Leadership changes

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ADP Response
5y
We appreciate the review and rating. Thank you for sharing your ADP experience with us on Glassdoor.
5.0
Feb 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of OT opportunities at year end, bonuses, training and benefits. Flexible work schedule

Cons

Only experienced pros no cons so far

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ADP Response
5y
Thank you for taking the time to share your feedback. We are thrilled that you are enjoying your time at ADP Dartmouth and wish you many amazing years ahead.
Viewing 73 - 75 of 154 Reviews

Glassdoor has 24,915 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.