Is ADP a good company to work for as a Client Service Representative?

Client Service Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 154 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Service Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at ADP .

Does ADP pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 154 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1648 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1430 reviews)); "Flexible and good work life balance" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1071 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 486 reviews)); "low salary and very influenced" ((in 458 reviews)); "Poor upper management." ((in 153 reviews)); "Hours are long and unflexible" ((in 149 reviews))

ADP Client Service Representative reviews

3.3

41% would recommend to a friend

(154 total reviews)

Maria Black

60% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (154 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Representative employees have rated ADP with 3.3 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

154 reviews

4.0

Jun 17, 2020

Good place to work. Sorry it didnt work out

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Friendly work environment. Managers are nice. I have help when I need it.

Cons

No real cons. I left due to personal issues and a career change.

ADP Response

6y

We appreciate the review and rating and are glad to hear that during your time at ADP you were surrounded by a supportive team in a friendly environment!

5.0

May 18, 2020

Best caring company

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Caring; ethical; socially responsible; good to their employees

Cons

N/A as I have never experienced any

ADP Response

6y

We appreciate the review and rating. Your tenure with ADP is super appreciated, admired, and respected. We love your passion for ADP and look forward to many more years with us. #WorkHappy

5.0

Apr 30, 2020

GREAT COMPANY!!

Client service representative

Recommend

CEO approval

Business Outlook

Pros

- Caters to Employees - Opportunities for Career Growth

Cons

- Work Life Balance but its getting better

ADP Response

6y

Thank you for sharing your ADP experience with us on Glassdoor. We appreciate your positive feedback about growth opportunities and value the time that you spent with us.

Viewing 88 - 90 of 154 Reviews

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ADP

ADP Client Service Representative reviews

Company ratings over time

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Reviews by job title

Good place to work. Sorry it didnt work out

Best caring company

GREAT COMPANY!!

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