Is ADP a good company to work for as a Client Service Representative?

Client Service Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 154 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Service Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at ADP .

Does ADP pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 154 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1648 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1430 reviews)); "Flexible and good work life balance" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1071 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 486 reviews)); "low salary and very influenced" ((in 458 reviews)); "Poor upper management." ((in 153 reviews)); "Hours are long and unflexible" ((in 149 reviews))

ADP Client Service Representative reviews

3.3

41% would recommend to a friend

(154 total reviews)

Maria Black

60% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Representative employees have rated ADP with 3.3 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

154 reviews

3.0

Mar 5, 2020

Ok job but workload can be overwhelming

Client service representative

Recommend

CEO approval

Business Outlook

Pros

-Good Culture -Pay and benefits are reasonable -Team was good to work with

Cons

-Overwhelming workload -Training could've been better. Especially with orientation.

ADP Response

6y

Thank you for the honest insights and assessment of ADP. We appreciate you taking the time to invest in writing this review. We will share your insights with our leadership teams, so we can better improve our process and experiences for associates.

3.0

Jan 19, 2020

ADP

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Good starting pay for the company.

Cons

Favoritism and it doesn't matter how good you are at your job.

ADP Response

6y

Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com

4.0

Jan 12, 2020

Good and exciting entry-level job

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Allows you to know how a a big company works.

Cons

Clients can be difficult to deal with from time to time.

ADP Response

6y

We appreciate the review and rating. Thank you for sharing your experience.

Viewing 91 - 93 of 154 Reviews

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ADP Client Service Representative reviews

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Reviews by job title

Ok job but workload can be overwhelming

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Good and exciting entry-level job

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