Pros
They have great benefits that arent too expensive. The peers I worked with are amazing. We were all in it together!
Cons
1. The training is intense which wouldn't be so bad if it covered what we would actually be handling once out. 2. No support. Its sink or swim and goodluck to you. 3. No flexibility. You have to make sure to schedule your time off months and months in advance or you probably wont get a vacation. 4. Things are promised by senior staff that never take effect. Ex: we were promised that we would be given more time for career training. When I asked my manager she said oh no you must do ALL of your training in overtime we don't have the force to allow people off the phones to train.....there are over 100 hours of training. :( I was extremely disappointed in the treatment i received at ADP as an employee