Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 398 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 398 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

42% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.7 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1643 reviews)); "Flexible and good work life balance" ((in 1433 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 829 reviews)); "Some managers are bad apples but not all" ((in 478 reviews)); "low salary and very influenced" ((in 476 reviews)); "Poor upper management." ((in 154 reviews)); "Can be stressful and long hours" ((in 148 reviews))

ADP Client Support Associate reviews

3.2

42% would recommend to a friend

(398 total reviews)

Maria Black

50% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (398 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

398 reviews

4.0

Dec 17, 2022

Great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Income, benefits, hours, advancement, work life balance

Cons

Call center stress, work load

ADP Response

3y

Thank you for sharing your experience with us on Glassdoor. We appreciate the time you spent with ADP and the insights you have provided.

5.0

Dec 6, 2022

Happy to be a part of ADP Family

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

SBS Team is very helpful, the specialist chat and the knowledge search are amazing tools to keep improving my skills to continue helping people

Cons

Managers are good listeners and were always able to help me with my schedule when adjustments was required

ADP Response

3y

Thank you for taking the time to share your feedback. We are glad that you are enjoying your ADP experience and value the insights and advice you have shared. And don't forget about our Associate Referral Program. Earn monetary bonuses for eligible referrals that are hired and join you at ADP!

5.0

Dec 3, 2022

Amazing Culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Outstanding Office Culture, Proactive approaches, Diversity

Cons

Poor Training, Out of touch Leadership

Viewing 163 - 165 of 398 Reviews

Top companies for "Compensation and Benefits" near you

Capgemini

3.7★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

SAP

3.9★Compensation & Benefits

VMware

4.4★Compensation & Benefits

Jobs at ADP

Enterprise HCM Lyric Sales Consultant

Neu-Isenburg

View job

Enterprise HCM Lyric Sales Consultant

Neu-Isenburg

View job

Practice Leader - Lyric HCM

Neu-Isenburg

View job

Account Executive - Workforce Software

Neu-Isenburg

View job

View all Client Support Associate Jobs

ADP

ADP Client Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great

Happy to be a part of ADP Family

Amazing Culture

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs