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      ADP

      Engaged Employer

      ADP Client Technical Support Associate reviews

      3.4

      47% would recommend to a friend

      (399 total reviews)
      avatar

      Maria Black

      51% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Client Technical Support Associate employees have rated ADP with 3.4 out of 5 stars, based on 399 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      399 reviews
      2.0
      Dec 8, 2017

      If you have small children, please look for work at another company.

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent employee and family benefits, employee assistance programs, referral incentive programs, year-end breakfast and lunch, Adp paraphernalia, PTO and great co-workers.

      Cons

      ADP is not a mom-friendly company. I believe in years past it used to be, but that is not the status currently. We are working 40+ hours a week, having to take our work home on a daily-basis and are still behind. I dread coming to work now, knowing that my cases are piling up. More work with no pay increase in sight.

      avatar
      ADP Response
      8y
      Hello - thank you for your review on Glassdoor. We apologize for your negative experience, however we we view our standing as a employer for working mothers differently. ADP was named to the Working Mother 100 Best Companies list and the Best Companies for Multicultural Women list in 2017, and this was the 6th year in a row we have received those accolades. We have also received top awards for flex work and LGBT work initiatives. If you wish to provide more details about your experience - please contact us at adp_talent_community@adp.com
      4.0
      Oct 26, 2017

      Great company

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Balance of life-work. Laid-back environment.

      Cons

      salaries are not very competitive.

      avatar
      ADP Response
      8y
      Thank you for the positive review.
      3.0
      Oct 19, 2017

      Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Pay seems to be fair compared to other similar companies. -Benefits -Career Advancement -Flexibity

      Cons

      -Management structure changes frequently -Felt micro-managed

      avatar
      ADP Response
      8y
      Thanks for the review.
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      ADP reviewsADP Client Technical Support Associate reviews

      Glassdoor has 24,915 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.