Is ADP a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at ADP have rated their employer with 3.4 out of 5 stars in 399 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Technical Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at ADP .

Does ADP pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 399 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1639 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1056 reviews)); "Very flexible and good pay" ((in 765 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 837 reviews)); "Some managers are bad apples but not all" ((in 485 reviews)); "low salary and very influenced" ((in 484 reviews)); "Poor upper management." ((in 160 reviews)); "Can be stressful and long hours" ((in 144 reviews))

ADP Client Technical Support Associate reviews

3.4

47% would recommend to a friend

(399 total reviews)

Maria Black

51% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (399 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Client Technical Support Associate employees have rated ADP with 3.4 out of 5 stars, based on 399 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

399 reviews

4.0

Oct 6, 2017

ADP review

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great company. They try very hard to reward their employees. Compensation is competitive. ADP does a good job of working with you to achieve a work family balance.

Cons

ADP is a fast pace changing environment. Some people would not like that. I do! As with most companies who you report to makes a difference on how you feel about your job and the organization.

ADP Response

8y

Thank you for the assessment and feedback. You insights help us to improve our processes in the HR space.

3.0

Sep 24, 2017

Client Services; good for entry-level. Not so much for professionals.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Friendly, helpful colleagues. Challenging work. Great for those trying to learn ADP in order to apply to future payroll practitioner positions.

Cons

Poor management; favoritism. Poor work/life balance. Inflexible employer.

ADP Response

8y

Thank you for the review.

2.0

Aug 21, 2017

account rep at adp

Account manager

Recommend

CEO approval

Business Outlook

Pros

decent pay, good coworkers, short commute

Cons

a lot of layoffs, micromanageing

ADP Response

8y

Thank you for the insights.

Viewing 346 - 348 of 399 Reviews

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ADP Client Technical Support Associate reviews

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ADP review

Client Services; good for entry-level. Not so much for professionals.

account rep at adp

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