Is ADP a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at ADP have rated their employer with 3.4 out of 5 stars in 399 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Technical Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at ADP .

Does ADP pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 399 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1664 reviews)); "Good work life balance and learning" ((in 1440 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1414 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1087 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 754 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 836 reviews)); "Some managers are bad apples but not all" ((in 475 reviews)); "low salary and very influenced" ((in 470 reviews)); "Poor upper management." ((in 151 reviews)); "Can be stressful and long hours" ((in 151 reviews))

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ADP

ADP Client Technical Support Associate reviews

3.4

47% would recommend to a friend

(399 total reviews)

Maria Black

51% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

Client Technical Support Associate employees have rated ADP with 3.4 out of 5 stars, based on 399 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

399 reviews

2.0

Jan 17, 2010

A complete mask

Account manager

Recommend

CEO approval

Business Outlook

Pros

Employees are wonderful. Very hard working and dedicated. Very casual dress at work. Technology was exceptional

Cons

Senior leaderhsip does not listen to employees. Two years of similar feedback and no change. Turnover has increased dramatically due to the intensity of the jobs. They cannot afford the resources that are needed to deliver their solutions, so the salaried employees are forced to work an absurd amount of hours. Compensation for higher-level positions, such as Client Relationship Managers and Account Managers are not systematic. No rhyme or reason why one person makes in the 50's and others are in the 100's. President of the company rules with fear.

3.0

Dec 10, 2009

Average place to work when it's a big company

Account manager

Recommend

CEO approval

Business Outlook

Pros

ADP's financials are such that there is fairly good job security.

Cons

Service to customers is good - not great. Products are good - not great. Long time to fix situations. Jammed management so not much room to grow. Sales leadership is poor at division level - at NAS and field level it is great.

2.0

Oct 6, 2009

Call Center Rep I

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. One of only a few AAA rated companies, so you know you are working for not only an industry leader, but rather one of the best companies in America.

Cons

Way too repetitive. You take the same type of calls all day long. If you don't want to take 85 calls a day and ask the same 10 questions over and over again, this job isn't for you.

Viewing 394 - 396 of 399 Reviews

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ADP Client Technical Support Associate reviews

Ratings by category

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A complete mask

Average place to work when it's a big company

Call Center Rep I

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