Is ADP a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at ADP have rated their employer with 3.4 out of 5 stars in 399 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Technical Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at ADP .

Does ADP pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 399 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1643 reviews)); "Flexible and good work life balance" ((in 1433 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 829 reviews)); "Some managers are bad apples but not all" ((in 478 reviews)); "low salary and very influenced" ((in 476 reviews)); "Poor upper management." ((in 154 reviews)); "Can be stressful and long hours" ((in 148 reviews))

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ADP

ADP Client Technical Support Associate reviews

3.4

47% would recommend to a friend

(399 total reviews)

Maria Black

51% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

Client Technical Support Associate employees have rated ADP with 3.4 out of 5 stars, based on 399 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

399 reviews

3.0

May 24, 2021

Poor Management

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits and time off. Decent starting wage.

Cons

Poor management and high turnover. Company has a hard time keeping folks because of the under staffing people get overworked and are not compensated for it. Management implements changes in processes without proper thought and then change the process back to the original after the change fails.

ADP Response

Thank you for taking the time to provide your review and rating. We appreciate hearing how we can improve from current associates and we will share your feedback with our leadership teams.

5.0

May 24, 2021

Mgr

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work at

Cons

None to report as of today

ADP Response

Thank you for the fantastic review and for sharing your ADP experience with us on Glassdoor!

3.0

May 20, 2021

Great first job

Account manager

Recommend

CEO approval

Business Outlook

Pros

lots of time off incentives, great first job out of college to gain good experience

Cons

not a long term role, if you don't sell you dont make money

ADP Response

We appreciate hearing from current associates and value the insights you have shared. Thank you for taking the time to share your feedback.

Viewing 265 - 267 of 399 Reviews

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ADP Client Technical Support Associate reviews

Ratings by category

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Reviews by job title

Poor Management

Mgr

Great first job

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