ADP reviews

3.8

71% would recommend to a friend

(22,334 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Dec 13, 2024
Recommend
CEO approval
Business Outlook

Pros

unlimited pto trainings are fun and you meet/work with great people leadership is kind of a joke - some se's are very great and some have no idea what theyre doing good training good resume builder

Cons

literally everything else base salary is a joke - and you will work for every cent of it. adp's turnover rate is so high... for a reason. they refuse to limit their inside sales teams from quite literally scavenging off of all of our hard-earned deals and screwing us over they cant figure out the customer service or implementation or any kind of backend operations and its terrible and embarassing they dont care about you they dont care when you have no idea what youre talking about and are afraid of screwing business owners taxes up too much to say and no time to say it cause I gotta get on another dumb waste of time meeting

3.0
Dec 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Career opportunities, freedom to move about the company and learn new skills in different roles. Fair pay, raises, incentive bonuses etc. Benefits are good, HSA and FSA available, 401k.

Cons

The new Lyric HCM platform (formerly known as Lifion) has made more people leave in five years than I've seen combined in almost the last 20 years. All of the people who told us how it's going to be the next great thing have all dropped like flies the last 5 years too. Not even the ones who helped to get this off the ground during its infancy could tolerate the stress of staying around to see it come to fruition. The amount of turnover here in unlike anything I've ever seen.While SBS and Major accounts are imperfect, they are a utopia compared to working with this system and the leaders who have since taken over. ADP as a whole is a great company but stay away from here if you at all value your mental health.

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ADP Response
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Thank you for sharing your insights and review with us on Glassdoor.
1.0
Dec 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Good on-boarding training in the first two months. Good experience on your resume. Some colleagues are nice.

Cons

It’s like a high school: favouritism and gossip, managers gossip all the time. VP has his favourites and ignores sales policy when it comes to his favourites. Managers are unprofessional and act like children, cannot handle stress, and won’t support your career growth. Some of them don’t know anything about payroll and still have a job here. Avoid applying here unless you need it for experience.

Viewing 484 - 486 of 22,334 Reviews

Glassdoor has 24,927 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.