ADP reviews

3.8

71% would recommend to a friend

(22,339 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
2.0
Oct 17, 2022

Work you into the ground

Recommend
CEO approval
Business Outlook

Pros

There are people who do want to help others to learn.

Cons

Company constantly messages the employees about NPS scores ad nauseam. You will work 60+ hours a week and the managers and management won't bat an eyelash. The work load is insane and if you do work heavy hours the company will put it on the employees for doing so. So really, it's never the companies fault that you felt the need to work OT to meet milestones so that the client doesn't complain and get the best feedback ever. It's never the manager that has to help the employees with the avalanche of work. It's not the companies fault the people have to work through lunch and literally sit at the desk all the day working. It's not upper managements fault that they set unrealistic expectations and ignore the calls from staff that they are overworked and burnt out. See a pattern here? The company is never at fault, don't have to help the employees even if they ask for help and and if there is turnover, well it's because the people couldn't handle it. Has nothing to do with the culture of insanity. Also you're expected to come into the office 3 days a week if your not remote. It's 2022 and you are expected to come into work, be in meetings all day, work until you're exhausted but boy all of that camaraderie is to be had. People are too busy to even do anything but go to the bathroom. The company will try to combat negativity by throwing trinkets at you, give you t-shirts, free lunches, etc but it gets old quick and you realize the time you spent working could have been with your family. The interview is key. It's what they don't tell you. Don't get lulled into a sense of warm and fuzzy. It's brutal and people who leave are the once who see through the garbage.

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ADP Response
3y
Thank you for your insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review. Your experience and review help us to improve our overall processes and will be shared with our leaders.
1.0
Oct 3, 2022
Recommend
CEO approval
Business Outlook

Pros

It is a Corporate company with some benefits.

Cons

Micromanaged to the maximum, there was no leadership to help guide through the training.there was no tolerance for work like balance.

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ADP Response
3y
Thank you for your insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review. Your experience and review help us to improve our overall processes and will be shared with our leaders.
1.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Role play interviewers were very nice.

Cons

I was offered a job, told ‘no rush’ on getting the rest of the application filled out. I finished it on the day that I thought it was needed. Was told by two people everything looked great, one was going to check it over. After the weekend I was told the time it took to complete was concerning and two documents did not match. They then told me they decided to go with another candidate after I was offered the position and had turned down other job opportunities for ADP. This is very concerning since I was told no rush on the rest of the application needs, never had given ADP two documents, and that it is easy for a company to take a job offer away and go with another candidate. Typically a company informs that they are found with another candidate happens before offering a job, not after.

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ADP Response
3y
Thank you for the insights and assessment of ADP. We appreciate you taking the time to invest in writing this review. We will share your insights with our leadership team, so we can better improve our process.
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Glassdoor has 24,932 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.