Does AT&T pay their employees well?

According to anonymously submitted Glassdoor reviews, AT&T employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AT&T. This rating has been stable over the past 12 months.

How satisfied are employees working at AT&T?

52% of AT&T employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AT&T 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AT&T?

Retail Sales Consultant (3750) , Customer Service Representative (1206) , Sales Representative (1072) , Technician (962) , Wire Technician (522) , Manager (507) , Project Manager (491) , Retail Management (477) , Sales Associate (457) , IHX (In Home Expert) (372) , U-Verse Premises Technician (367) , Sales Consultant (349) , Sales (334) , Software Engineer (312) , Network Engineer (294)

What are the pros of working at AT&T according to real employee reviews?

"The benefits are great and the Flex Hours are a blessing when you have kids appts etc" ((in 6113 reviews)); "Good pay and the folks that actually do the work are great at what they do." ((in 5578 reviews)); "I work with mostly great people of all ethnicities most who are very engaged and skilled at their jobs." ((in 1396 reviews)); "Salary is good if you started a long time ago and worked your way up." ((in 936 reviews)); "The money was good but with the consolidation of sales offices and the new contract the money is going down" ((in 903 reviews))

What are the cons of working at AT&T according to real employee reviews?

"Poor Management and targets are always moving on metrics without support or knowledge of the market." ((in 2431 reviews)); "No work life balance and if you want to make money u have to hustle a lot" ((in 1712 reviews)); "Management could be a downer and annoying when you have a bad manager (half them that remain are bad)" ((in 1138 reviews)); "Long hours and over emphasis on sales ; too much status quo and lack of customer support." ((in 860 reviews)); "Constant restructuring and layoffs over the past 6 years has produced process and budget deficiencies." ((in 837 reviews))

What are employees saying about AT&T layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AT&T layoffs and their outlook for job security at AT&T in 2026.

What are the top reviewed AT&T locations?

Stuttgart , Böblingen , Wiesbaden , Frankfurt am Main , Nordenham , Saarbrücken , München

AT&T reviews

3.3

52% would recommend to a friend

(42,055 total reviews)

John Stankey

43% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.1

Work/Life balance

2.8

Senior management

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42K reviews

3.0

Jul 6, 2008

So much potential, we just need to execute on it.

Director

Recommend

CEO approval

Business Outlook

Pros

Good benefits, a chance to explore a multitude of different parts of the business if the opportunities are presented, a very interesting and dynamic industry where the company has positioned itself well for long term growth.

Cons

Politics, bureaucracy, silos, and the typical issues you'd deal with in any company that employs 300,000+ employees. Our senior officer core group of leadership has defined a path forward that makes sense, but our junior officer and VP ranks don't always have the business accumen to execute on what's been set as our course.

3.0

Jul 6, 2008

more project managers than project do-ers

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

compensation's not bad and the company rewards complacency. You'll go farther hiding in your cubicle all day than trying to make something happen. Don't rock the boat and hope you can duck the many rounds of layoffs.

Cons

The reddest red tape in America. It is not uncommon to have a half a dozen project managers on any given initiative, and each will make sure you go through their proper procedures. Ultimately, IT runs the show, and with rampant downsizing, the best thing for IT to do is to keep their people busy. So expect plenty of requirements gathering and project schedules, even when management has no real intention of pursuing the project in the end.

2.0

Jul 1, 2008

AT&T: Padding our wallets at our employees expense.

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

It is a large company, which allows for steady employment and a wide variety of positions.

Cons

Health benefits are horrible (user driven, high premiums, high deductables, small networks), inconsistent policies across departments, layers upon layers of directors (title inflation is out of control), and the lack of paper plates and plastic utensils.

Viewing 41932 - 41934 of 42,055 Reviews

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Call Center Customer Care Representative

AT&T

AT&T reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

So much potential, we just need to execute on it.

more project managers than project do-ers

AT&T: Padding our wallets at our employees expense.

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