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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,053 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,053 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

      Reviews by job title

      42K reviews
      2.0
      Jun 17, 2008

      Needs some pruning in middle management, but good for those who don't like to work hard

      Technical architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great place for those who don't like to work hard and want to keep doing the same task over and over again. Since this is a huge company, most taks are broken down to a small function that has to be repeated by the employee over and over just like in an assembly line. Quite a bit of remote management with geographically dispersed team allows for flexible work schedules (9-3) as long as you can get your work done.

      Cons

      If you are joining AT&T, be ready for red tape, promotions and pay based on relationships and not performance. While there it felt like a good old boys club. Not good if you are not one of the "old boys". With some amount of networking becoming one can join the club I suppose.

      2.0
      Jun 16, 2008

      AT&T, the communications company that doesn't communicate

      Design engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have telecommunications experience and knowledge and need a job with benefits. and it won't bother you too much to be part of such a poor overall organization.

      Cons

      The systems are poor and require a lot of manual work by agents to complete tasks. The systems don't communicate with each other where it would improve work production and data accuracy. There is an overall lack of cooperation between different segments, with not much focus on the big picture of what the organization is trying accomplish. Knowledge is horded and not shared, and training is a joke. Even though they talk up the Customer Rules to make customer satisfaction a priority, all the business decisions run contrary to that goal.

      3.0
      Jun 16, 2008

      AT&T Mobility: unsurpassed and yet untapped potential

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      As an industry standard, it is one of the better places to both learn and develop employable skills: technologically in terms of resources and functionality, it is without peer. For one searching for an opportunity to receive one of the broadest and most intensive educations into the communications industry, it is fairly generous in giving its employees a chance to dig in.

      Cons

      As the company has grown and become enveloped back into a corporate climate, the once-personal feel of the wireless company has returned to the dark and monolithic premise of the all-powerful corporate machine. It has lost many of its previous foundations of employee benefits packages, using words like "competitive" and "industry standard" as a way to conceal that where once it led the pack in terms of employee benefits packages, it now follows the pack.

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      ReviewsAT&T reviews

      Glassdoor has 46,470 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.