Amazon CS Associate reviews

3.6

63% would recommend to a friend

(153 total reviews)
avatar

Andrew Jassy

46% approve of CEO

46% positive business outlook

CS Associate employees have rated Amazon with 3.6 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most CS Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by CS Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

153 reviews
5.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

benefits and pay is good , Friendly environment

Cons

Flow is high and continue working schedule and scheduled breaks

2.0
Oct 19, 2025

A third class work environment

Recommend
CEO approval
Business Outlook

Pros

Currently nothing . No pros are there other the years it has become the worst company in customer service.

Cons

Everything about the process in cons .

Viewing 7 - 9 of 153 Reviews

Glassdoor has 250,995 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.