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      Amazon

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      Amazon Data Center Operations reviews

      4.0

      68% would recommend to a friend

      (191 total reviews)
      avatar

      Andrew Jassy

      94% approve of CEO

      61% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Career opportunities

      3.8

      Compensation and benefits

      3.7

      Work/Life balance

      3.4

      Culture & values

      3.0

      Senior management

      Data Center Operations employees have rated Amazon with 4.0 out of 5 stars, based on 191 company reviews on Glassdoor. This indicates that most Data Center Operations professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Data Center Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      191 reviews
      3.0
      May 22, 2018

      Data Center Operations

      Data center technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation, initially, with shift differential. Knowledgeable team members and good support from immediate managers. Large datacenter environment allows exposure to multiple different hardware types.

      Cons

      Compensation does not scale-up well, year-over-year. They prefer to use vested stock options as raises, but they don't vest for another two years after the award. Ticket resolve metrics are the only driver for management. Extracurriculars taken-on by techs are generally not supported or rewarded. Internal ticketing system has migrated to a micro-managing, tracking system akin to fulfillment centers that burdens simple hardware break/fix with unnecessary "paperwork". Compartmentalization of responsibility leads to compartmentalization of knowledge. Makes it more difficult to build experience with the whole environment or reach out to other teams.

      Viewing 169 - 171 of 191 Reviews
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      Glassdoor has 251,223 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.