Amazon Resolutions reviews

3.5

54% would recommend to a friend

(258 total reviews)
avatar

Andrew Jassy

41% approve of CEO

50% positive business outlook

Resolution employees have rated Amazon with 3.5 out of 5 stars, based on 258 company reviews on Glassdoor. This indicates that most Resolution professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Resolution professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

258 reviews
3.0
Aug 2, 2018

Compromise

Recommend
CEO approval
Business Outlook

Pros

great office culture less stress no pressure Leaves Great leaders

Cons

less compensation Less opportunities Internal promotion exam not constant External hire prioritized than internals

3.0
Jul 23, 2018

Good Policies

Recommend
CEO approval
Business Outlook

Pros

-Good leave Policies: Amazon provides one of the best policies when it comes to general and maternity leaves. -Work culture in general is good. -Company promotes inclusive environment. -The span in which you get eligible for an IJP is low (as low as 3 months in CS).

Cons

-Amazon (especially CS) pays in pennies. The pay is too low as compared to other forms. They pay less than 2L/ year for international voice process! -The Resolution Specialist role is a lead role in Amazon but outward letter does not mentions Lead title which results in issues while seeking new jobs. -Firm believes in cost cutting wherever and whenever possible. So do not expect lavish parties or anything else. Everything will be result of cost cutting. Policies are designed in a way that cost cutting is center of planning them. -Management in Pune is not sensitive to employee issues. Especially L3. -The policies regarding variable pay, promotions etc change too frequently causing employees to lose on the benefits. Nothing is done to compensate for this. -Initially the hiring bar was high. But now, its just college students with no skills and discipline whatsoever, who resign after 1st salary. Its just like any college in Pune.

4.0
Jun 19, 2018

Nice company

Recommend
CEO approval
Business Outlook

Pros

No dress code and got opportunity for Freshers to start with a brand

Cons

No frequent promotions and moreover many metrics to be satisfied

Viewing 241 - 243 of 258 Reviews

Glassdoor has 251,243 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.