American Express reviews

4.1

82% would recommend to a friend

(18,636 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,636 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Aug 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, "nice" culture, looks good on a resume, opportunity to work across several groups, good benefits package, lots of paid time off

Cons

No one is leaving the company so very little opportunity for advancement, all strategy now passed down from the executive level, very little empowerment of the people closest to the customer, many consider writing the PowePoint 'deck' the end of the process

3.0
Aug 12, 2010

Change for change sake

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, opportunities to work virtual.

Cons

Constant change without sharing the vision for the change. Some work is moved around only to change back a short time later after a leadership change, seems like a waste of time and resources just to adjust to the preference of the leader of the moment.

4.0
Aug 11, 2010

A great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work /life balance focus on brand and service global opportunities

Cons

Too many layoffs disrupting progress Limited product offering Quality of staff not as talented

Viewing 18307 - 18309 of 18,636 Reviews

Glassdoor has 21,994 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.