American Express reviews

4.1

81% would recommend to a friend

(18,633 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Apr 29, 2010

Great Company to Work For

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

American Express truly lives by its brand values and holds itself and leaders to a high standard of conduct. Opportunities to learn and grow as the company goes through a revitalization.

Cons

The company can be a bit slow to make decisions. Need to develop consensus on many levels puts a big burden of constantly working the matrix.

4.0
Apr 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Blue box values. They promote work/life balance, they try to life the values. Flexible schedule. Excellent opportunity to learn and receive training.

Cons

Performance management is not standard, that depends on how your leader represents you during the evaluation; however at the end your leader do not have influence in your review. There is a lot duplication on work depending on the department you work for.

Viewing 18349 - 18351 of 18,633 Reviews

Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.